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微型金
验证专家 in 设计
设计师
迷你 has worked with a diverse array of clients for over a decade in New York City. She enjoys learning about different industries and their unique challenges, 从事过医疗保健工作, 金融, 科技公司, 在别人. 迷你 strongly believes that UX is about collaboration between the business, users, and technology. In every project, she uses various UX methods and deliverables to get the best results.
Portfolio
工作经验
首席用户体验研究员
保证
- Managed the UX research team and defined research methods for nine different product managers. Helped them define their problems and provide insights.
- Led the UX designers on the insurance agent side of the company by setting up UX design processes.
- Educated product teams on UX design and UX research.
- Contributed to planning sessions for each quarter and the planning direction of product features.
服务设计副总裁
摩根大通
- Connected with stakeholders in the Corporate Investment Banking team to define the problems within the internal process.
- Led meetings with high-level stakeholders to discuss potential strategic changes to the internal process.
- Collaborated with UX designers in different teams to define research and guide them in design updates.
首席用户体验设计讲师
大会
- 设计ed a lesson plan with the 大会 syllabus as a guide.
- Taught a 10-week-long, part-time UX design course.
- Created and led a 3-hour workshop on user journey mapping.
高级产品设计师
三叶草网络公司.
- Contributed to the internal process and design of the 电子商务 section of Clover.com.
- Served as the main product designer for the growth team, working on improving the number of purchases of Clover devices online and making the application process easier for the customers.
- Suggested UX research methods for the project, 起草研究计划, facilitated 用户测试 on Usabilitytesting.com, 并创建了一个研究综合, 用户流量, and user journey map to communicate with the stakeholders.
首席用户体验研究员和设计师
阳狮传媒(阳狮集团)
- Led the team involved in gathering user requirements, 用户测试, and wireframing for the in-house media planning tool.
- Handled the UX research to understand the media campaign flow and created a process map and user personas.
- Developed a research plan and usability testing template.
- Conducted a competitive analysis of different tools on multiple projects.
- Suggested UX research methods for a project based on the product team's needs.
Senior 用户体验研究er and 设计师
在上面
- Planned and conducted user research and created a report that demonstrated the users' needs and challenges through the map of the existing 用户流量.
- Managed junior UX designers and UX researchers and guided them in planning and running 用户测试.
- Conducted and facilitated a workshop for the users.
Director of 设计 and Interaction
联合国儿童基金会创新办公室
- Built a design-and-interaction team by hiring designers, developers, and data scientists.
- Determined priorities, defined the deliverables, and set timelines for different projects.
- Oversaw designers, data scientists, and developers throughout all the projects.
- Created a process for the whole team to determine what projects to prioritize.
用户体验/ UI设计师
VivaKi(阳狮集团)
- Participated in wireframing exercises and meetings for the internal iPad dashboard of media buying for the CEO and CFO of Publicis Groupe.
- 设计ed the user interface and data visualization for the internal iPad dashboard.
- Mapped out the company's integration process and created an instruction manual.
信息设计师
艾迪生设计公司
- 研究ed and redesigned "Explanation of Benefit" for BlueCross BlueShield South Carolina.
- Created wireframes for the online 2011 GE annual report.
- Redesigned online and print collateral for TD Bank.
Education
Master of Fine Arts Degree in Interaction 设计
School of Visual Arts - New York City, NY, USA
Bachelor of Fine Arts Degree in Visual Communication
华盛顿大学. 美国密苏里州路易斯
Skills
工具
草图, OmniGraffle, Lucidchart, 壁画, 松弛, 苹果主题, Figma, InVision, 谷歌的幻灯片, Microsoft Excel, 微软文字处理软件, 微软演示文稿, Adobe Illustrator, 赞贝林, Adobe Photoshop, Adobe In设计, 谷歌形式, Excel 2010, Sympli, FigJam, Jira, 融合
行业专业知识
保险
平台
iOS、Android
其他
流程设计, 定性研究, 面试, 旅程的映射, 流程映射, 用户测试, 用户体验草图, 用户研究, 用户体验策略, 可用性测试, 可用性启发式, 网络可用性, 用户访谈, 车间便利化, 便利化, 用户体验研究, 用户旅程地图, 服务设计, 服务蓝图, 用户流, 角色, 站点地图, 信息架构(IA), 设计思考, 线框图, 用户体验设计, 竞争分析, 精益UX, 产品设计, 软件即服务(SaaS), 设计领导, 产品发现, B2B, 复杂Web系统, 销售点, 原型设计, 研讨会, 利益相关者的采访, 低保真原型, 用户体验审计, 用户角色, 信息设计, 指示板, 用户界面设计, 演示文稿设计, 竞争对手分析 & 分析, 用户体验工作坊, 卡片分类, 用户界面(UI), 设计策略, SaaS, SaaS设计, 用户体验(UX), 网页设计, 商业智能(BI), 模型, 特性分析, 摘要, 数据可视化, 仪表盘的设计, 财务报告, 金融用户体验, 带注释的线框图, 图, 利益相关方参与, 合并 & 收购(M&A), 集成, 的指导方针, 启发式评估, 定量研究, 以用户为中心的设计, 表单设计, 健康保险, 非营利组织, Non-governmental Organizations (NGOs), 地图, 调查设计, CartoDB, 金融设计, 工作流, 创业公司, 平面设计, 排版, Excel 365, 演讲, 人工智能(AI), 电子商务, 生成的人工智能
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